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Lisa Giolitto Cereser

Commented on Sync Issues After Update[deleted]Commented on Sync Issues After UpdateThanks for the clarification! Before I try this, would it be worth testing the sync via Google Drive, or would it be essentially the same if I use iCloud Drive? I’ll create a new board from scratch, add some random things, create a few folders, and sync both devices to see if the…Created Font Customization in To-Do ListsCreated Sync Issues After UpdateCommented on Videos and audio filesI followed all the steps and I also sent the repair log by email. Overall, the situation has improved a lot, thank you! However, there are still some copies of the “Mezzetti Elena” folder showing up in the top right. Unfortunately, I also lost the contents of the “Cassetta Fabio”…Commented on Videos and audio filesRegarding the folder in question, it is still visible in the app, but it now appears to be completely empty. I am attaching screenshots from both the computer and the iPhone. In the second case, the app shows on the right-hand side all the content that was previously inside the f…Commented on Videos and audio filesOk, it seems like something is updating now, and I managed to get it working by removing the file from the folder (moving it to the Desktop) and then putting it back into the folder. However, I noticed that I had some duplicate folders. I tried deleting one of the duplicates, but…Commented on Videos and audio filesI’ve reached steps 3–4 and renamed the file as instructed. However, as shown in the attached screenshot, the green check mark still doesn’t appear next to the file, even after waiting for more than an hour. I’m not sure how to make iCloud update the synchronization status or forc…Commented on Videos and audio filesI checked, and there are actually two files named canvas-data.json (as shown in the screenshot I’m attaching): one inside the Trash folder; one inside the original folder I had created for the app, which is called “VisualOs”. The “VisualOs” folder is the original version I create…Commented on Videos and audio filesHi, sorry for getting back to you only now, but my computer was in for repair. I tried to upload the folder using the link you sent, but I’m unable to do so. I get the following message: “✗ No canvas-data.json in this folder — choose the visualOS folder itself.” However, as you c…Commented on Videos and audio filesAnd this is a screenshot of the iCloud folder synchronization error I mentioned.Commented on Videos and audio filesHi, Thank you for your detailed instructions and for explaining the situation so clearly. I’ve noticed that the folders shown in the top-right corner are actually different on my phone and on my PC. I’m attaching screenshots and a video showing this. For the folders that allowed…Commented on Videos and audio filesThe issue doesn’t appear to be fully resolved... Both on the mobile app and on PC, synchronization error notifications for folders continue to appear. Existing folders are also shown in the top-right corner as if they needed to be added, even though they already exist.Commented on Videos and audio filesYes, the phone is now much better synchronized with the changes made on the computer. However, I’m still getting notifications about files being “compromised” or corrupted, which I’ve never received before.Commented on iCloud Sync is flaky on native; request for Italian language 🇮🇹Good morning! Thank you so much for the update and for finding the issue. I really appreciate your help!Commented on iCloud Sync is flaky on native; request for Italian language 🇮🇹I also tried connecting both my phone and my computer to a new folder copied from the previous one, and for the moment it seems to be working. However, there are still some issues. For example, if I make a change on my computer, about half of the time the update remains stuck in…Upvoted iCloud Sync is flaky on native; request for Italian language 🇮🇹Commented on iCloud Sync is flaky on native; request for Italian language 🇮🇹Hi! I’ve checked the links you sent and followed your instructions. I added the “Keep Downloaded” option to both folders, but unfortunately the phone still doesn’t stay connected/synced. I also checked and the iCloud folder on my phone is up to date, so it seems that the issue is…Upvoted Ability to set custom icon on FolderUpvoted More Mindmap FeaturesUpvoted Videos and audio filesCreated iCloud Sync is flaky on native; request for Italian language 🇮🇹