iCloud Sync is flaky on native; request for Italian language 🇮🇹
I really appreciate the app and I’m enjoying using it, especially as it’s still relatively new. I wanted to share a couple of suggestions that I think could make the experience even better.
The main issue I’m experiencing is synchronization between the phone app and the computer. Even though I have the same cloud folder connected on both devices, they don’t always seem to stay in sync properly. For example, if I make changes while working on my computer, the changes don’t always appear on my phone. Sometimes it updates correctly, but other times the phone seems to remain a little behind. Improving the reliability and speed of this synchronization would be really helpful.
The second feature I’d love to see is the ability to display a preview of PDFs directly on a board. Something similar to Milanote would be great, where you can see the PDF preview/thumbnail directly on the board rather than just seeing the PDF icon or file link. This would make it much easier to visually organize and navigate documents. => This part has been merged with https://visualos.featurebase.app/p/document-preview
Finally, I’d also love to see Italian added as a language option. I’m Italian, so having the app available in Italian would be a really nice addition.
Overall, I really like the app and I’m excited to see how it develops. Thanks for being open to feedback!
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Comments8
Dorweiler & Reimertz GbR
Aug 25
Good morning, Lisa. It should be fixed in the newest version available in the stores together with the PDF support. Please let us know if everything works as expected.
Dorweiler & Reimertz GbR
Aug 18
Please let us know if the keep-downloaded fixed the sync issue for you. Otherwise, we will investigate further
Lisa Giolitto Cereser
Aug 19
Hi! I’ve checked the links you sent and followed your instructions.
I added the “Keep Downloaded” option to both folders, but unfortunately the phone still doesn’t stay connected/synced.
I also checked and the iCloud folder on my phone is up to date, so it seems that the issue is that the app isn’t connecting to the latest updates, even though the iCloud folder itself is fully updated.
I also tried disconnecting and reconnecting the folder, but it still shows as not updated
Lisa Giolitto Cereser
Aug 19
I also tried connecting both my phone and my computer to a new folder copied from the previous one, and for the moment it seems to be working.
However, there are still some issues. For example, if I make a change on my computer, about half of the time the update remains stuck in the top-right corner on my phone, as shown in the screenshot I’m attaching. The same thing happens when I make a change on my phone and expect it to sync to the computer.
So the connection seems to be working with the new folder, but the updates don’t always sync properly between the two devices.
Dorweiler & Reimertz GbR
Aug 19
🤔 Very interesting. Thank you for the detailed report. We already dug into it, and might have found the issue. I will update you as soon as we have further details.
Dorweiler & Reimertz GbR
Aug 20
Good Morning Lisa, we have found the issue, and a fix has been submitted to Apple for review. Normally it takes a few days until it will be available in the stores.
PS: I have split your feature request into 2 parts and added the PDF preview to another item, which we will ship later.
Lisa Giolitto Cereser
Aug 20
Good morning! Thank you so much for the update and for finding the issue. I really appreciate your help!
Dorweiler & Reimertz GbR
Aug 18
Hello! Thank you for your thoughtful notes.
Regarding the sync issue: have you made sure that you have “Keep downloaded” enabled on BOTH devices? This is essential: https://wiki.visualos.app/keep-downloaded.html
The second one with the PDF is a great idea; we will take a look into it!
We will ship Italian language support with our next update 🙌🏼🇮🇹